Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via “Austrian Post” with tracking. We will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.

Returns

If the product has been used at all, it is unfortunately not possible to take it back. In other cases please contact us by email at shop@clicksonar.eu.

Repairs

Repairs will be handled according to the policy of the manufacturer. Please contact us by email at shop@clicksonar.eu.